Application Support Engineer
On-site · Gurugram, Haryana, India
EXPIREDGurugram, Haryana, IndiaOn-siteFull TimeMid LevelMasters DegreeEnterprise
Type
Full Time
Level
Mid Level
Education
Masters Degree
Company size
Enterprise
Job Summary
Application Support Engineer responsible for monitoring and investigating issues across multiple components of critical business systems, with a focus on ServiceNow Software Asset Management (SAM). Role involves analyzing system behavior, identifying root causes, resolving technical challenges, collaborating with cross-functional teams, documenting findings to build a knowledge base, and assisting in implementing system updates and enhancements to improve performance.
Required Qualifications
- Minimum 2 years of experience required
- Proficiency in ServiceNow Software Asset Management (SAM)
- Experience in troubleshooting and resolving issues within enterprise software environments
- Knowledge of IT service management principles and best practices
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