Application Support Coordinator (On Site)

The IT Application Support Coordinator will maintain district software platforms supporting instruction, assessment, and administrative functions. Responsibilities include troubleshooting and analyzing software for classroom instruction and student assessment; conducting training on instructional applications for district personnel; supporting the Student Information System and district databases; coordinating state-mandated reporting (PIMS); handling 3rd Tier escalation and coordinating with 4th Tier partners; managing daily help-desk queues; ensuring connectivity, permissions, and access to administrative and instructional applications and cloud services; gathering requirements for custom modifications and creating data extractions/reports for administrators; maintaining application configurations; ensuring interoperability between platforms; contributing to contingency planning and disaster recovery; recommending and leading upgrades; supporting application publishing and cloud integration; drafting licensing specifications and supporting budget planning; and assisting with district board meetings related to conferencing and streaming. Requires a college degree (preferred) and 2+ years of enterprise-application support experience, with strong communication and organizational skills; ability to pass required clearances.