Application Support Consultant, Front Office Trading Applications
$120,000–$140,000 year
HybridNew York City, New York, United States
Job Summary
Facilitate, support, and provide service delivery for Front Office Trading Applications within the Fixed Income Production Support team. Identify and resolve high to critically complex production problems, collaborate with Business Analysts and Developers on bug fixes and new product releases, and establish healthy working relations with line of business teams and external vendors. Monitor and analyze services to identify improvement opportunities, perform application validation after infrastructure maintenance, and create ad-hoc reports using SQL. Work in a hybrid arrangement with 4-5 days on-site at 300 Madison Ave, NY.
Required Qualifications
- 3 - 5 years of supporting a Front Office Trading Application (Fixed Income exposure preferred)
- working with Traders directly with their questions/inquiries
- Strong technical trouble-shooting ability including knowledge of approaches, tools and techniques for anticipating, recognizing, and resolving technical (software, application or operational) problems and interpreting server logs
- working knowledge of the following trading systems: Bloomberg TOMS or Broadway
- Expertise navigating a Unix environment and reading basic scripts (Python/Shell)
- writing SQL queries for day to day troubleshooting and for creating ad-hoc reports as required
- Have used and/or configured ITRS real-time monitoring tool
- You have a degree in Computer Science or a relevant field
- You can easily adapt to new tools and trends
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
- You will have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 4-5 day per week on-site, while other days will be remote
Desired Qualifications
- Fixed Income exposure preferred
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