Application Specialist I
On-siteChennai, Tamil Nadu, India
Job Summary
Act as the primary point of contact for assigned clients by visiting locations daily to provide on-site support, maintain strong business relationships, and address operational needs. Coordinate with internal teams for timely service delivery, handle queries and escalations, and manage manpower planning, attendance monitoring, and deployment issues. Ensure timely renewal of agreements, invoice submissions, and payment follow-ups while maintaining accurate client records, visit reports, and CRM updates. Proactively identify client requirements to enhance service quality and prepare regular status updates for stakeholders. Travel regularly within the assigned territory to support multiple client locations as required.
Required Qualifications
- 1–3 years of experience in Client Relationship Management, Customer Success, Field Operations, Account Management, or a related role
- Willingness to travel daily to client locations within the assigned region
- Strong communication, interpersonal, and relationship management skills
- Excellent problem-solving and stakeholder management abilities
- Good organizational, coordination, and follow-up skills
- Proficiency in MS Office and CRM tools
- Ability to work independently and manage multiple client accounts efficiently
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.