Application Specialist- Billing/ PAS
On-site · Windsor, England, United Kingdom
Job Summary
The Application Specialist will leverage their healthcare and InterSystems product knowledge to implement InterSystems products successfully. Key responsibilities include conducting customer training, analyzing customer processes, presenting proposed solutions, and supporting customer adoption during implementation. Candidates should possess excellent communication skills, a strong understanding of healthcare billing workflows, and at least 3 years of relevant experience. They will also prepare training materials, provide documentation, and liaise with various departments to resolve issues.
Required Qualifications
- Excellent communication skills and experience of conducting customer training, workshops and/or presentations
- Excellent consultative skills ability to articulate and communicate ideas
- Experience interacting directly with customers, including clinicians, and confidently delivering strong messaging
- At least 3 years’ experience working in healthcare and a good understanding of PAS processes in UK
- Deep understanding of the billing rules and billing workflows and requirements within the private and public hospitals in UK
- Experience contributing to a multi-disciplined team
- Experience with writing functional documents
- Experience of business process mapping
- Knowledge of Information Systems
Desired Qualifications
- Experience communicating with key stakeholders at various levels within healthcare organisations
- Experience implementing software solutions
- Exposure to IT services in a customer-facing setting
- Previous experience as an Application or Configuration Specialist
- Previous experience of change management
- Good computer skills
- Experience conducting software testing
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