Application Specialist- Billing/ PAS
$80,000–$120,000 year
On-site · Edinburgh, Scotland, United Kingdom
Job Summary
The Application Specialist will utilize their healthcare and InterSystems product knowledge to implement InterSystems products effectively. Responsibilities include conducting customer workshops, advising on solutions, producing documentation, and training customers on software usage. Required skills include strong communication, consultative skills, and extensive experience in healthcare, particularly in UK public and private hospital billing processes. Candidates should have at least 3 years of relevant experience and be capable of working with various departments to enhance customer experience.
Required Qualifications
- Excellent communication skills and experience of conducting customer training, workshops and/or presentations
- Excellent consultative skills ability to articulate and communicate ideas
- Experience interacting directly with customers, including clinicians, and confidently delivering strong messaging
- At least 3 years’ experience working in healthcare and a good understanding of PAS processes in UK
- Deep understanding of the billing rules and billing workflows and requirements within the private and public hospitals in UK
- Experience contributing to a multi-disciplined team
- Experience with writing functional documents
- Experience of business process mapping
- Knowledge of Information Systems
Desired Qualifications
- Experience in communicating with key stakeholders at various levels within healthcare organisations
- Experience implementing software solutions
- Exposure to IT services in a customer-facing setting
- Previous experience as an Application or Configuration Specialist
- Previous experience of change management
- Good computer skills
- Experience conducting software testing
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