Application Engineer
Remote · Thailand
Job Summary
Application Engineer (Thailand) provides technical expertise to sales reps, resellers, and customers during the sales process, develops and uses software tools to improve accuracy and timeliness of quotations and orders, and delivers presales and after-sales support including product installation, training, and technical guidance. The role acts as the technical liaison between X-Rite Pantone and assigned partners, supports dealers’ technical management and training, handles large account and end-user technical support, and contributes to marketing activities such as trade shows and webinars. The position requires a Bachelor’s degree in Color Science or related field, 3–5 years in Printing/Packaging or related industries, remote-work capability, willingness to travel to customer sites, and fluent Thai and English.
Required Qualifications
- Bachelor’s degree in Color Science, or related field (e.g., Chemical, Materials Science)
- 3–5 years of experience in Printing and Packaging Technology or Industrial sectors such as Coating, Textile, Ink&Paint (Color Management)
- Experience in pre-sales and after-sales support, including product demonstration, installation, user training and technical support
- Ability to manage and support distributors or partners, including technical training and relationship management
- Strong problem-solving skills with a customer-oriented mindset
- Ability to work independently (Remote job)
- Willingness to travel to customer sites and partner locations as required
- Fluent in Thai and good English communication skills
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