Application Engineer Sr.

Provide expert technical application support via phone and email for internal and external customers, developing solutions for unique and complex applications including design and special pricing. Aid product support teams on technical inquiries and may travel to resolve field problems requiring diagnostics or subject matter expertise. Develop and communicate solutions, highlight key selling points for sales teams, and participate in industry codes and standard committees to influence direction. Create and present training programs for internal and external customers, organize offsite events, and lead industry associations. Document service calls to record data on product questions and field issues while identifying opportunities for process improvement. Leverage relationships with the rep network and sales channel to develop the product roadmap and provide input to business unit leadership for strategic planning.