Application Engineer
$60,000–$112,000 year
Remote
Job Summary
Manage multi-environment application operations across DEV, SIT, CAT, and PROD, executing change and maintenance records for deployments, patching, and upgrades. Lead incident bridges to coordinate stakeholders under pressure, closing ServiceNow requests with documented resolutions and vendor follow-ups. Troubleshoot and automate Linux/UNIX systems while analyzing Splunk logs to drive reliability improvements and cost optimization. Produce and maintain technical documentation including architecture diagrams, network specs, and NCRB artifacts. Track environment readiness for releases and generate monitoring outputs with dashboard insights.
Required Qualifications
- Strong SQL skills (complex queries/joins; performance awareness) across Oracle/Cloudera/DataStax or similar platforms.
- Hands-on Linux/UNIX operations and shell scripting for troubleshooting and maintenance/automation.
- Experience with Kafka/Confluent and common integration/data movement patterns (topics, consumers, validation).
- Experience supporting multi-environment application operations (DEV/SIT/CAT/PROD) across on-prem and cloud.
- Proficiency with ServiceNow (incidents/requests) and ability to manage vendor support escalations effectively.
- Working knowledge of Agile delivery and tools such as VersionOne and ALM platforms.
- Ability to produce/maintain technical documentation (architecture diagrams, network specs, NCRB artifacts).
- Strong communication/facilitation skills; able to lead incident bridges and coordinate stakeholders under pressure.
Desired Qualifications
- Monitoring/log analysis experience with Splunk Enterprise; familiarity with AppDynamics/Neustar and cloud monitoring a plus.
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