Application consultant Dynamics 365 & Power Platform
HybridStockholm, Stockholm, Sweden or Malmö, Skåne, Sweden
Job Summary
Translate business requirements into effective solutions using Microsoft Dynamics 365 Customer Engagement, Power Apps, Power Automate, and Power BI. Facilitate customer workshops, gather business requirements, and map processes to design and configure scalable solutions. Support solution testing, user acceptance testing, and end-user training while providing second-line application support. Produce solution documentation, process flows, and functional specifications to collaborate with functional and technical teams. Advise customers on best practices and identify automation opportunities using low-code/no-code technologies. Fluently speak Swedish and English.
Required Qualifications
- A minimum of three years' experience working with Microsoft Dynamics 365 Customer Engagement (CE) and/or the Microsoft Power Platform
- Experience designing and configuring Dynamics 365 and Power Platform solutions
- Strong understanding of business processes across one or more of the following areas: Sales, Customer Service, Marketing, Field Service, Finance, Internal business operations
- Experience facilitating workshops, gathering business requirements, and translating them into functional solutions
- Strong analytical, communication, and stakeholder management skills
- Fluent Swedish and English, with excellent written and verbal communication skills
Desired Qualifications
- Microsoft certifications in Dynamics 365 or Power Platform
- Experience with Customer Insights, Dataverse, or related Microsoft technologies
- Knowledge of solution architecture and integration concepts
- Experience working within consultancy or customer-facing project environments
- Familiarity with Azure services, Microsoft 365, or custom development within the Dynamics ecosystem
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