Application Analyst II - MyChart
Hybrid · Evansville, Indiana, United States
Job Summary
Application Analyst II – MyChart to support, configure, and optimize Epic MyChart and related patient engagement applications; collaborate with clinical, operational, and technical teams to translate requirements into system solutions; perform workflow analysis, troubleshooting, testing, and documentation; ensure data integrity and system reliability, and serve as a SME for assigned applications. Responsibilities include building and maintaining MyChart functionality (patient messaging, scheduling, portal features), troubleshooting complex application issues with escalation, supporting testing and upgrades, collaborating with DTS teams on integrations and data exchange, creating documentation and training materials, following change-management processes, and identifying opportunities to improve patient engagement and workflow usability within a healthcare environment.
Required Qualifications
- Bachelor’s degree in Information Systems, Healthcare, Business, or related field (or equivalent experience)
- 3+ years of experience supporting healthcare applications or enterprise systems
- Experience troubleshooting and supporting application systems
- Strong analytical and problem-solving skills
- Ability to communicate effectively with both technical and non-technical stakeholders
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