Appliance Service Technician (Oklahoma City, OK)
$45,760–$64,480 year
On-siteOklahoma City, Oklahoma, United States
Job Summary
Diagnose and complete in-home repairs on GE Appliances' major appliances using sound judgment to recommend repair versus replacement based on cost-effectiveness. Operate an assigned service van to customer locations while accurately documenting repairs, routes, and work activities. Promote and sell service contracts, water filters, and related products, focusing on value-driven solutions. Manage inventory and vehicle maintenance, and participate in training sessions to maintain industry expertise. Follow all safety protocols and deescalate situations to rebuild customer confidence. Requires a valid driver's license, CFC certification within six months, and ability to lift up to 77 lbs. Competitive hourly rates of $22–$31+ with uncapped incentives, a service van, and equipment provided.
Required Qualifications
- HS Diploma or General Education Degree (GED)
- 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance
- Ability/experience diagnosing and repairing major appliances
- Excellent customer service and communication skills with a responsive, professional approach
- Basic computer aptitude including proficiency in Microsoft Office Suite specifically Microsoft Outlook and Microsoft Teams
- Ability to work a flexible schedule with some Saturdays as needed
- Have and maintain a valid state driver's license
- Successfully complete background check, physical, and drug screen
- Must have or be willing to obtain CFC Certification within 6 months
- Ability to step up, into, and out of a van and sit for extended periods of time
- Ability to handle/work with parts/equipment which may be hot, cold, and/or wet
- Ability to use often powered hand tools and occasional use of vibratory tools/equipment
- Ability to handle and lift parts or materials min. of 77 lbs. lifting/carrying and 70 lb. pushing/pulling is required
Desired Qualifications
- 6 plus months of experience with Refrigeration repair
- Experience using Salesforce or similar customer relationship management (CRM) systems
- CFC Certified Certification in appliance repair
- Associate's degree
- Ability to read and interpret wiring diagrams, schematics and other service information
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