Appeals Administrative Clerk
On-site · Dalton, Georgia, United States
Job Summary
Appeals Administrative Clerk position supporting the Appeals Department: enter appeal cases accurately into Meditrac, upload and attach supporting documentation, track cases from receipt through resolution with logs and status reports, communicate with internal departments to obtain missing information, prepare related correspondence and materials, ensure compliance with policies, procedures, and HIPAA, provide general administrative support (filing, scanning, record keeping), assist with reporting on appeal volumes and turnaround times, and contribute to continuous process improvement. Requires high school diploma or equivalent; associate’s degree preferred; 1–2 years of administrative/clerical/data-entry experience in healthcare/insurance preferred; proficiency with Microsoft Office and familiarity with Meditrac or similar systems preferred; strong attention to detail, organizational skills, and ability to work independently or in a team; involves driving and daytime/overnight travel as required. Benefits include 401K, insurance options, PTO, and wellness programs.
Required Qualifications
- High school diploma or equivalent required
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