App Support Analyst I
$58,510–$61,962 year
Hybrid · Miramar, Florida, United States
Job Summary
App Support Analyst I provides tier I desktop and application support for business-critical applications and systems, serves as escalation point for IT staff, and acts as a technical liaison to investigate and resolve problems across departments, vendors, and outside agencies. Responsibilities include assisting end users, building reports or workflows, analyzing incident reports to reduce recurrence, testing new applications for usability, revising existing applications (may involve coding or scripting), supporting administration of business applications, producing user documentation, and occasionally working evenings/weekends to implement or repair hardware or software. Qualifications include 1-3 years of computing and application support and an Associate's degree; Microsoft certifications are preferred. Salary range: $58,510 - $61,962 annually. Contract-to-hire at Space Coast Credit Union (SCCU).
Required Qualifications
- 1-3 years of computing and application support; or a combination of applicable experience, education, and training required.
- Associate's degree, technology-related course of study and/or the equivalent specialized training in a recognized technical program or vocational school required. Microsoft certifications are preferred.
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