APG&Co - Concession Manager - David Jones Perth - Sportscraft, SABA & JAG
$36,000–$36,000 year
On-sitePerth, Western Australia, Australia
Job Summary
Drive sales across all brands and concession pads while leading the team to meet KPIs and sales targets. Foster a performance-driven culture through inspirational leadership, conducting consistent performance conversations to coach and develop team members. Deliver exceptional customer experiences by promptly resolving queries and complaints, ensuring all concession pads are merchandised to brand standards. Monitor top sellers and manage stock levels, managing labour and rostering according to peak trade periods and within budget. Implement new business initiatives efficiently and establish strong working relationships with David Jones store and floor management teams.
Required Qualifications
- At least 2 years' retail management experience in a high end or premium retail environment
- A motivated and enthusiastic individual with the proven ability to create a dynamic team environment and achieve sales and KPI targets
- Results driven with strong analytical, strategic, and problem-solving skills
- Strong interpersonal and communication skills both written and verbal
- The ability to prioritise tasks and expectations
- A true passion for retail fashion and a strong sense of personal style and presentation
- Flexible and innovative approach in reacting to changing work requirements
- Proven management and operational leadership with a strong emphasis on interpersonal skills including coaching and developing team members
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