Apartment Services Specialist (Operations)
$49,920–$54,080 year
On-site · New York City, New York, United States
Job Summary
Apartment Services Specialist manages guest-ready readiness and operational tasks in an in-office New York setting. Responsibilities include coordinating apartment setups, managing housekeeping and utility/Wi-Fi/DirecTV accounts, handling guest parking logistics and billing accuracy, vendor coordination, and updating Salesforce and Oscar to reflect real-time status. Requires coordinating across departments, supporting after-hours on-call coverage, and maintaining high service standards in a hospitality-focused environment. Proficiency with Salesforce and Oscar, plus Microsoft 365 tools, and the ability to multitask across multiple systems are essential.
Required Qualifications
- 3+ years of experience in operations, hospitality, apartment management, or corporate housing
- Strong multitasking and problem-solving skills
- Proactive communicator who thrives on organization and accountability
- Familiarity with Salesforce, Oscar, and Microsoft 365 (Excel, Word, Outlook, Teams) is a big plus
- Daily use of Salesforce and Oscar is required
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