Apartment Leasing Consultant
$35,360,000–$39,520,000 year
On-siteWilmington, Delaware, United States
Job Summary
Greet prospects, present community features and benefits, and lead tours to secure applications, achieve occupancy and revenue goals, and drive resident retention. Complete guest cards, lease applications, and move-in packets while adhering to fair housing laws and photo ID policies. Perform site inspections, maintain model cleanliness, and conduct walk-throughs to ensure apartments are ready. Manage prospect leads via phone and email, follow up to finalize leasing decisions, and optimize office presentation with marketing materials. Contribute to resident retention programs and attend property management team meetings.
Required Qualifications
- service oriented
- Adhere to all fair housing laws
- comply with photo ID policy
- Consistently practice effective leasing and closing techniques
- Maintain accurate prospect traffic and leasing data
- responding to prospect leads in a timely manner
- Complete all lease paperwork accurately
- Ensure new residents sign lease paperwork and related addenda
- Utilize established sales and marketing strategies
- work to achieve and exceed leasing goals
- Maintain a positive customer service attitude
- Maintain a professional and friendly atmosphere in the leasing office
- Optimize community presentation
- Physically inspect community when on the grounds
- Inspect models and market ready vacancies daily
- Walk vacants prior to move in
- Conduct a walk through with the new resident
- Provide orientation to the community and surrounding area
- Carries out duties in compliance with all federal and state regulations and guidelines
- Complies with all company and site policies and procedures
- Remains current in profession and industry trends
- making suggestions for improvement
- learning new skills, procedures and processes
- Is available for other duties as required
- Is available for overtime as needed
- Open and close the rental office
- perform routine site inspections
- ensure overall curb appearance
- Attend and actively participate in property management team meetings
- Champion corporate initiatives
- execute property projects through effective use of available resources
- Receive and process all mail and communications
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