Apartment Leasing Agent
On-siteTempe, Arizona, United States
Job Summary
Assist with leasing to ensure full lease-up and maintain high occupancy levels by mailing renewal offers, logging responses, and managing property availability. Approve and present rental applications to the General Manager while managing property licenses and liaison with legal counsel for renewals. Handle check-out processes, including key acceptance and vacated unit inspections, to ensure compliance with final account statements. Respond to resident concerns and complaints in a timely manner while fostering good public relations and reporting to management. Prepare weekly performance reports and assist in developing advertising and resident retention programs. Maintain courteous communication with residents, applicants, employees, and vendors while answering telephones and performing general administrative duties.
Required Qualifications
- Bachelor degree or equivalent combination of education and experience
- First Aid/CPR certification or willingness to obtain
- Valid driver's license and current automobile insurance is preferred
- Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system and vacuum
- Computer skills and math ability
- Accurate typing and record keeping
- Proficient in Microsoft Word, Excel and Outlook
- Knowledge of Entrata is preferred
- Accurate in numerical analysis and transfer of related data
- Accurate in preparation of documents to ensure grammatical and legal correctness
- Knowledge of and adherence to all federal, state and local laws
- Ability to follow through with all necessary paperwork and ensure all deadlines are met
- Demonstrate a positive, professional and enthusiastic attitude at all times
- Excellent customer service skills
- Ability to communicate effectively and professionally while operating in a fast paced environment
- Ability to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviations
- Ability to think rationally beyond a specific set of instructions
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