APAC Wholesale KYC Organization (WKO) Policy - Know Your Customer Policy Manager - Vice President
On-site · Hong Kong, Hong Kong
Job Summary
Lead and advise on KYC policy changes across APAC, translate regulatory guidance into actionable requirements, collaborate with compliance, risk, and legal across Asia Pacific, drive policy clarity, manage policy implementation, support onboarding and renewal processes, and influence stakeholders through advisory leadership in a matrix environment. The role requires strong writing and verbal communication, ability to shape requirements, and the capability to align business practices, procedures, and technology with firmwide KYC standards while delivering outcomes for a complex financial institution. This is a Vice President-level position within the Asia Pacific Wholesale Know Your Customer policy team, focused on shaping operational execution and providing SME guidance.
Required Qualifications
- Bachelor’s degree
- Minimum of 10 years of experience in Anti-Money Laundering or Know Your Customer policy, operations, compliance, risk, or audit within complex, regulated environments
- Advanced policy expertise, with the ability to interpret regulatory change, shape requirements, and drive consistent implementation across teams
- Strong writing and verbal communication skills, with the ability to explain policy options, trade-offs, and rationale, and influence stakeholders in a matrix environment
- High attention to detail, with experience performing meticulous analysis and drafting clear, accurate policy content
- Demonstrated leadership and ownership, including driving root-cause problem-solving and delivering outcomes through others
- Strong analytical thinking, with the ability to assess impacts of policy changes on system solutions and procedural updates, and develop solutions that protect the bank and support business objectives
- Proven ability to manage multiple deliverables and deliver high-quality outputs under tight deadlines
- Strong understanding of the policy implementation cycle within a large financial institution, including use of intelligent solutions
- Working understanding of country-specific Know Your Customer (KYC) regulatory requirements in APAC (preferred)
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