ANTWERPEN CJDR SALES ASSOCIATES
On-site · Baltimore, Maryland, United States
Job Summary
Sales Associates at Antwerpen CJDR are responsible for engaging with guests in-store and online, responding to inquiries, matching guest needs with vehicle inventory, and ensuring exceptional guest service throughout the sales process. Candidates should have a passion for cars, prior automotive or retail sales experience, and a high school diploma or GED equivalent. Responsibilities include maintaining product knowledge, coordinating test drive appointments, closing sales, and managing guest profiles in the dealership database.
Required Qualifications
- Prior automotive or retail sales experience required
- High school diploma or GED equivalent required
- Regularly engage in continuing education to maintain requirements for manufacturer certifications for product knowledge and technology
- Excellent verbal & non-verbal skills, listening and problem-solving skills
- Comfortable using digital communication tools – social media messaging, email, text in addition to phone
- Present a professional and well-groomed appearance
- Desire to achieve exceptional Guest Satisfaction scores
Desired Qualifications
- Bi-lingual with proficiency in both English and Spanish highly desirable
- Experienced at using CRM software a plus
- Exceptional Guest service skills
- Knowledge of Microsoft Office suite
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