Annuities & Structured Settlements Assistant Underwriter
On-siteOmaha, Nebraska, United States
Job Summary
Index and categorize daily mail and documents from brokers and annuitants, contacting parties for missing or illegible information. Process commission payments by reviewing control documents, resolving discrepancies, and authorizing releases to Finance. Prepare annuity contracts, endorsements, and reinsurance agreements while verifying payee data, tax forms, and state regulatory compliance. Locate lost payees through correspondence and address searches, then coordinate payment reviews, direct deposits, and check issuances. Answer structured settlement inquiries and manage premium recording and refunds in adherence to anti-money laundering policies.
Required Qualifications
- Experience with annuity operations
- Experience with property/casualty structured settlement operations
- Ability to communicate with brokers and company personnel
- Ability to perform intake and indexing of daily mail and documents
- Ability to review and coordinate producer appointments and commission payments
- Ability to write and send correspondence
- Ability to operate computer and various software/systems
- Ability to produce annuity contract, corporate guarantee, reinsurance agreement, Company forms and correspondence
- Ability to answer annuitant/claimant structured settlement questions received by phone and written requests
- Ability to review premium acceptance
- Ability to coordinate payment review and distribution
- Ability to locate lost payees
- Ability to review annuity and periodic payment reinsurance forms and correspondence
- Ability to call payees, brokers, attorneys, or fiduciaries
- Ability to request an address search be performed
- Ability to review control document to ensure commission amount is accurate
- Ability to review agency and individual appointment status
- Ability to resolve discrepancies with brokers and/or CT office
- Ability to prepare commission payment authorizations in company software
- Ability to route authorizations for authorized signatures
- Ability to process agency agreements
- Ability to process both agency and individual producer applications
- Ability to review the licensing and appointment status of producing agencies and individuals
- Ability to communicate with agencies and individual producers to request missing documents or state licensing documentation
- Ability to request appointments or terminations from the Agency Compliance Department
- Ability to handle inquiries/problems from claimants, brokers, in-house claims personnel, and others
- Ability to prepare address change endorsements
- Ability to request payments and/or voiding and reissuing payments
- Ability to prepare contracts, endorsements, reinsurance agreements and other documents related to issuance of annuity contracts and reinsurance agreements
- Ability to complete and attach appropriate additional forms
- Ability to review payee information sheet, settlement agreement and settlement agreement checklists
- Ability to review conservator/guardian/trust documents
- Ability to review birth records
- Ability to review e-mails, FAX's, invoices, correspondence
- Ability to identify missing and inaccurate information for input into annuity contracts, corporate guarantees, etc.
- Ability to bring discrepancies to the attention of the appropriate authority
- Ability to verify annuitant information meeting state response deadlines using state regulatory systems
- Ability to verify child support lien actions by searching Child Support Lien Network and Massachusetts Payment Intercept programs
- Ability to verify Social Security Numbers for all payees prior to document completion using research service
- Ability to monitor, accept and record premium in adherence with the Company's Anti-Money Laundering Policy
- Ability to contact brokers to resolve routine premium issues
- Ability to prepare and release of premium refunds
- Ability to acknowledge receipt of premium to brokers
- Ability to review direct deposit requests for acceptability
- Ability to update, verify, and review payment instructions in the payment system
- Ability to initiate initial check issuance on new files
- Ability to initiate and validate the monthly batch payment file for final review by management
- Ability to authorize redirection of payments
- Ability to change from payees such as address changes, void payment requests, stop payment requests and/or reissues of checks
- Ability to coordinate the review and follow up of outstanding checks and payments owed to the Company due to improper cashing of checks by the payee
- Ability to request proper tax certification and withholding forms such as W9 and W4-P from payees, attorneys and brokers according to IRS regulations
- Ability to review W9 and W4-P for completeness and accuracy
- Ability to forward W9 and W4-P forms to the Tax Department for review and subsequent instruction
- Ability to verify and update tax withholding instruction within the payment system
- Ability to provide excellent customer service
- Ability to maintain positive corporate image through communications and personal contacts with annuitants, attorneys, claimants/payees, brokers, Company personnel, etc.
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