Annual Service Agreement Renewal Agent
On-site · Orlando, Florida, United States
Job Summary
Drive revenue by making a high volume of outbound calls to existing stairlift owners to promote the value of an annual service agreement; handle inbound calls, identify customer needs, and convert opportunities into sales. Deliver a positive customer experience, document interactions, coordinate with the Service department for maintenance, and consistently meet or exceed sales metrics. Benefits include base salary plus commission, paid training, medical/dental/vision, 401(k) with company match, life insurance, disability coverage, holidays and PTO. Requires high school diploma or GED and relevant sales/call center experience; strong communication, multitasking, and proficiency with Outlook.
Required Qualifications
- High school diploma or GED
- 1–3 years of related sales or call center experience strongly preferred
- Demonstrated ability to achieve sales goals in a high-volume contact environment
- Excellent verbal communication and persuasive selling skills
- Customer-focused mindset with the ability to handle objections confidently and professionally
- Strong attention to detail while navigating computer systems and documenting updates accurately
- Proficiency with web-based platforms and email applications such as Microsoft Outlook
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