Animal Resource Center Manager

Job Summary

Required Qualifications

• •Associates degree preferred but an equivalent combination of education and experience will be considered
• •5 years experience working in animal welfare
• •minimum 3 years experience in a supervisory role with training responsibilities
• •Experience working with the public and individual diverse in age, culture, and in varied settings
• •Excellent interpersonal, communication (both written and verbal), leadership, customer service, and public speaking skills, including the ability to write/edit materials for publication
• •Knowledge of animal health and behavior
• •Interest and ability to learn to administer routine medical treatments and preventatives, including injections (e.g. vaccines)
• •Strong customer service and skills
• •Proven experience in building effective teams through management and coaching, performance management, providing constructive feedback, rewards and recognition, and goal setting
• •Commitment to improving professional skills and knowledge by attending seminars, workshops, conferences and the like
• •Must attend regular training and participate in continuous learning opportunities
• •Ability to meet deadlines and work independently
• •Excellent communication and management skills and proven organizational ability
• •Strong sense of professional judgment and ability to maintain confidentiality
• •Must have program development skills and an eye for departmental improvements
• •Experience with using data to inform decisions
• •Ability to perform multiple tasks and manage several projects simultaneously
• •Must be able to model Pasadena Humane's Core Values of Learning, Integrity Collaboration and Kindness
• •Must interact positively with supervisor, management, coworkers, volunteers, and the public to promote a team effort and maintain a positive and professional approach
• •Refrain from abusive, insubordinate and/or violent behavior
• •Must be able to work as a team, as well as independently with minimal supervision
• •Must provide positive, proactive customer service
• •Must have a positive attitude and a sense of humor
• •Must come to work regularly and on time
• •Must be available for early hours
• •Must be able to work early hours according to the needs of the department schedule, including weekends and holidays
• •This position provides critical emergency services and may be required to work to ensure essential and emergency services are maintained to meet operational requirements
• •While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop kneel, crouch, crawl; talk or hear and/or smell
• •The employee must occasionally lift and/or move up to 50 pounds
• •Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
• •Federal law requires proof of citizenship or alien right-to-work status
• •Pasadena Humane maintains a drug-free workplace and performs pre-employment substance abuse testing

Desired Qualifications

• •Bilingual a plus (Armenian, Spanish, Mandarin, and/or Cantonese)
• •Creative problem solver
• •Proficient in computer applications, including the shelter system, Microsoft suite and email