Animal Care Supervisor
$44,720–$69,680 year
On-site · Lakewood, Washington, United States
Job Summary
As a Companion Animal Supervisor at Petco, lead the health, care, and presentation of live animals while driving sales, customer experience, and operational excellence in the Companion Animal and Aquatics departments. Coach partners to deliver confident, compassionate animal care and knowledgeable service; maintain high presentation standards; analyze trends to identify opportunities and improve performance; oversee adoption animal documentation, veterinary protocol adherence, and safety/compliance. Responsibilities include animal health checks, wellness documentation, proper handling of adoption animals, staff training and development, managing inventory and operations, and supporting omni-channel orders (BOPUS, ship-from-store, curbside, endless aisle). Requires high school diploma or GED (preferred), 1+ year supervisory experience, and strong knowledge of companion animals, aquatics, and customer-focused leadership.
Required Qualifications
- High school Diploma or GED preferred
- 1+ year of supervisory experience, preferably in a pet retail environment
- Strong knowledge of companion animals, aquatics, and animal care practices
- Excellent communication, organizational, and interpersonal skills
- High focus on customer service and people development
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