Animal Care Supervisor
$44,720–$69,680 year
On-site · Hollywood, California, United States
Job Summary
As a Companion Animal Supervisor at Petco, you will be a trusted subject-matter leader responsible for the health, care, and presentation of live animals while driving sales, customer experience, and operational excellence within the Companion Animal and Aquatics departments. You will coach partners to deliver exceptional animal care and knowledgeable service, balance animal welfare with business goals, maintain high standards of cleanliness and presentation, and lead by example in selling behaviors and customer service. You’ll also drive sales, margin, and shrink performance through disciplined execution, analyze trends to identify opportunities, and support omni-channel initiatives (including BOPUS, ship-from-store, curbside, and endless aisle). The role includes serving as Leader on Duty and ensuring compliance with veterinary protocols and Petco standards, while fostering a positive culture of teamwork, inclusion, and collaboration.
Required Qualifications
- High school Diploma or GED preferred
- 1+ year of supervisory experience, preferably in a pet retail environment
- Strong knowledge of companion animals, aquatics, and animal care practices
- Excellent communication, organizational, and interpersonal skills
- High focus on customer service and people development
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