Animal Care Supervisor
On-site · Carrollton, Texas, United States
Job Summary
As Companion Animal Supervisor, lead the health, care, and presentation of live animals while driving sales, customer experience, and operational excellence within the Companion Animal and Aquatics departments. Coach partners to deliver confident, compassionate animal care and knowledgeable service; maintain high standards of cleanliness, care, and visual presentation; ensure adherence to veterinary protocols and regulatory standards; analyze trends to identify opportunities and implement improvements; support omni-channel initiatives (BOPUS, ship-from-store, curbside, endless aisle); serve as Leader on Duty to support Pet Care Center operations, safety, and compliance.
Required Qualifications
- High school Diploma or GED preferred
- 1+ year of supervisory experience, preferably in a pet retail environment
- Strong knowledge of companion animals, aquatics, and animal care practices
- Excellent communication, organizational, and interpersonal skills
- High focus on customer service and people development
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