Animal Care Supervisor - ACA3
On-site · Port Alberni, British Columbia, Canada
Job Summary
Animal Care Supervisor (ACA3) at BC SPCA Port Alberni: Oversees animal welfare and staff/volunteer training in the shelter, acts as Animal Centre Manager in the absence of the Manager, ensures adherence to ShelterSense protocols and BC SPCA policies, coordinates recruitment and onboarding of staff and volunteers, provides ongoing coaching and performance reviews, maintains high customer service standards, assists with admissions/adoptions, oversees shelter operations, and supports budget planning and program implementation. Requires leadership experience, strong animal welfare knowledge, ability to supervise a team, excellent communication and organizational skills, and the capacity to work physically in a shelter environment. The role is part-time (28 hours/week) in Port Alberni, BC, with hourly pay. Applicants must be legally entitled to work in Canada.
Required Qualifications
- High School Diploma or equivalent
- Valid Class N or 5 BC Drivers’ License and driver’s abstract
- A sound knowledge of animals, their breeds, characteristics, and common diseases
- Previous kennel or animal care experience will be considered an asset
- Previous leadership or supervisory experience preferred
- Demonstrable interest in all aspects of animal welfare
- Must be able to work with other staff, volunteers, and the public in a positive, practical manner and be able to work with minimum supervision
- Ability to prioritize demands on time
- Must possess excellent verbal, written and organizational skills
- Basic computer skills sufficient to deal effectively with the necessary front desk duties including answering emails, and updating animal records
- Position is physically demanding and includes heavy lifting, pushing and pulling which requires an individual with the ability to maintain a level of fitness and endurance to fulfill the required duties
- Minimum of three years animal care experience with the BC SPCA or equivalent agency preferred
- Completion and demonstrated competency in the following BC SPCA courses upon hire (preferred), or within 6 months of hire
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