Ancillary Front Office Representative
On-site · Jacksonville, Florida, United States
Jacksonville, Florida, United StatesOn-sitePart TimeEntry LevelHigh School Or EquivalentLarge
Type
Part Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Large
Job Summary
Per Diem, part-time PT Clinic Front Office Representative responsible for patient check-in, scheduling, insurance verification/authorizations, copays and balances, basic billing questions, HIPAA-compliant documentation, and maintaining a secure, organized front office. Requires strong customer service, ability to handle sensitive information, and bilingual English/Spanish preferred. Travel between clinic locations may be required.
Required Qualifications
- High school diploma or GED preferred
- Minimum of 1 year of front office or patient registration experience in a medical setting
- Knowledge of insurance processes, medical terminology, and scheduling systems
- Strong communication and customer service skills
- Ability to handle sensitive situations with empathy and professionalism
- Bilingual (English/Spanish) strongly preferred
- Payment collection experience preferred
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