Analyste exploitation bureautique - senior
On-siteQuébec, Quebec, Canada
Job Summary
Analyze data to generate reports, indicators, and inventories, identifying gaps and proposing improvements. Define, update, and optimize operational procedures, control measures, and tracking tools to enhance service efficiency and quality. Maintain equipment inventories, detect anomalies, and propose solutions to optimize management and ensure data integrity. Support VIP and proximity IT services, resolve performance issues, and assist users with configuration changes and troubleshooting. Manage equipment requests, track deliveries, handle returns, and synchronize mobile devices. Plan activities, support staff, and keep documentation current while analyzing service requests to determine solutions and improve work organization.
Required Qualifications
- Diplôme universitaire de premier cycle (BAC) dans le domaine des technologies de l'information, en informatique, en administration des affaires ou en ingénierie
- Cinq (5) ans d'expérience à titre d'analyste dans le domaine des technologies de l'information
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