Analyste exploitation bureautique - intermediaire
On-siteQuébec, Quebec, Canada
Job Summary
Analyze data to generate reports, indicators, and inventories while identifying gaps and proposing improvements. Define, update, and optimize operational procedures, control measures, and tracking tools to enhance service efficiency and quality. Maintain equipment inventories, detect anomalies, and propose solutions for optimized management and data integrity. Ensure migration tracking, validate exemption requests, monitor operational data monthly, and synchronize mobile devices. Support users by managing printer inventories, configuring changes, troubleshooting issues, and handling VIP and proximity IT support requests. Plan activities, accompany colleagues, update documentation, and analyze service, equipment, and performance requests to determine solutions and improve work organization.
Required Qualifications
- Diplôme universitaire de premier cycle (BAC) dans le domaine des technologies de l'information, en informatique, en administration des affaires ou en ingénierie
- Trois (3) ans d'expérience à titre d'analyste dans le domaine des technologies de l'information
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