Analyst/Senior Analyst - Campaign Operations
HybridPune, Maharashtra, India
Job Summary
Coordinate end-to-end execution of marketing campaigns across multiple countries, managing workflows in Jira, maintaining schedules, and ensuring timely delivery. Prepare campaign briefs, oversee asset publication including banners and newsletters, and perform quality checks prior to launch. Track milestones, identify delivery risks, and proactively resolve issues while collaborating with Country Coordinators, vendors, and cross-functional teams. Facilitate stakeholder communications, support knowledge transfer, and maintain operational documentation and playbooks. This operational partner role enables commercial planning focus for Country Coordinators within METRO's global marketplace, leveraging experience in retail, wholesale, or FMCG environments to drive efficiency and standardize campaign delivery processes.
Required Qualifications
- Bachelor's degree in Marketing, Business Administration, Communications, Project Management, or a related discipline
- 5+ years of experience in Campaign Operations, Marketing Operations, Project Coordination, Digital Marketing, or a related function
- Experience coordinating cross-functional marketing projects involving multiple stakeholders
- Strong understanding of campaign operations, digital marketing workflows, and campaign delivery processes
- Experience coordinating multiple campaigns across cross-functional teams
- Hands-on experience with Jira, Confluence, or similar project management platforms
- Familiarity with CMS platforms such as Storyblok and digital marketing ecosystems
- Strong MS Excel skills, including formulas and Pivot Tables
- Excellent planning, prioritization, and organizational skills
- Strong stakeholder management and communication skills
- High attention to detail with the ability to manage multiple concurrent activities
- Strong problem-solving skills with a proactive mindset
- Professional fluency in English
Desired Qualifications
- Master's degree
- Experience within retail, wholesale, or FMCG environments
- Power BI knowledge
- Knowledge of digital marketing channels including websites, newsletters, and landing pages
- Familiarity with Agile delivery methodologies
- Exposure to marketing automation platforms
- Strong analytical mindset with the ability to monitor operational KPIs
- Passion for process standardization and operational excellence
- Cultural awareness and the ability to work effectively within global cross-functional teams
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