Analyst, Product Delivery

Provisioning Analyst responsible for creating and managing a new Cloud organization, enabling product contexts to an existing organization, and adding the first admin user. Key duties include creating new accounts for Digital Experience and Creative Cloud customers, linking solution accounts to cloud organizations, enabling features and user access, handling product context upgrades/renewals/suspensions/terminations, reviewing contracts for provisioning viability, developing provisioning guidelines, and coordinating with Product Delivery Operations, Sales, Customer Care, Engineering, Order Management, and Marketing. The role also involves monitoring daily requests, prioritizing tasks, maintaining SharePoint databases and internal dashboards, ensuring transfer billing and ID remaps, and supporting daily provisioning in collaboration with the US Program Management Team. Requires a BA/BS and 1-3 years in the software industry, with strong analytical and multi-tasking abilities, effective communication, and proficiency in Microsoft Office and SAP.