Analyst, Kroll Settlement Administration
$45,760–$56,160 year
RemotePhiladelphia, Pennsylvania, United States
Job Summary
Analyst role in Kroll Settlement Administration focused on managing a full case load, proactive issue spotting with leadership, and ensuring timely, compliant case execution. Responsibilities include project management, executing cases to meet deadlines and budget targets, handling escalated claim inquiries, communicating findings to clients and teams, and contributing to reporting and documentation. Requires strong verbal and written communication, client service orientation, and proficiency in MS Office (Excel). Collaborative, solution-oriented approach with ability to work in both in-person and remote environments.
Required Qualifications
- College degree or comparable work experience required.
- Minimum 2 years direct client/customer contact required.
- Experience in the legal field or in a service industry highly preferred.
- Excellent verbal and written communication skills with a professional, calm demeanor.
- Critical thinking skills.
- The ability to work in a fast paced, deadline driven environment.
- High proficiency in MS Office Suite, particularly in Excel.
- Understanding of data sets and data management concepts preferred.
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