Analyst IT
On-site · Hyderabad, Telangana, India
Job Summary
Blue Yonder WMS Production Support Analyst to provide L2/L3 support for BY WMS in Hyderabad, focusing on monitoring, troubleshooting, and resolving production issues for DTC parcel and B2B fulfillment, ensuring integration health with OMS, ERP, TMS, and carrier systems; responsibilities include incident management, order allocation and wave planning, picking/packing, shipping, ASN processing, API/EDI integrations, MOCA/SQL-based troubleshooting, and contributing to continuous improvement, with collaboration across warehouse ops, IT, and onshore stakeholders; required 5+ years BY WMS experience, MOCA and SQL skills, BY WMS configuration expertise, and familiarity with integration technologies and ITIL-like processes.
Required Qualifications
- Bachelor’s degree in computer science, Information Systems, Supply Chain, or related field
- 5+ years of experience in Blue Yonder / JDA WMS
- Strong knowledge of warehouse operations and fulfillment processes
- Hands-on experience with MOCA queries
- SQL troubleshooting
- BY WMS configurations
- Experience supporting DTC parcel and B2B warehouse operations
- Experience with API / EDI integrations
- Experience with incident management and production support processes
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