Analyst - Global Payroll Systems
On-siteGurugram, Haryana, India
Job Summary
Conduct User Acceptance Testing (UAT) for payroll system changes to validate business requirements and expected outcomes. Identify, document, and track defects, issues, and system enhancements discovered during testing activities. Develop, maintain, and update user documentation including Job Aids, DTPs, and process guides. Support system enhancements and customization initiatives by collaborating with SAP technical teams and stakeholders. Execute testing and monitoring activities to assess ESPS process health, ensuring compliance with company policies, internal controls, and regulatory requirements. Investigate, troubleshoot, and resolve payroll-related system and process issues in a timely manner. Participate in continuous improvement initiatives to enhance payroll processes, system efficiency, and overall service delivery.
Required Qualifications
- A bachelor's degree in computer science, Human Resources, Information Technology or a related discipline
- Hands-on experience with SAP Payroll and Time Management testing and/or configuration processes
- Proven experience in payroll systems testing, validation, reconciliation and reporting
- Ability to manage multiple priorities in a dynamic, fast-paced environment while consistently maintaining high-quality standards
- Strong analytical and problem-solving capabilities
- Advanced proficiency in Microsoft Office applications
- Excellent verbal and written communication skills
- Ability to engage effectively with stakeholders and end users
- A collaborative team player who thrives in cross-functional environments
- Flexibility and willingness to work across different shifts as required
Desired Qualifications
- Relevant professional certifications, preferably related to SAP
- Experience with Canadian and/or US payroll processes
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