Analyst -Digital Crime Prevention Cell| Ernakulam
On-site · Kochi, Kerala, India
Kochi, Kerala, IndiaOn-siteFull TimeEntry LevelNot SpecifiedBanking ServicesUnknown
Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Unknown
Industry
Banking Services
Job Summary
The role involves monitoring FRM alerts, coordinating with call center executives to ensure timely response to alerts, analyzing customer account statements to block digital transactions, engaging with customers to understand fraudulent activities, blocking digital access at their request, reporting fraud cases across multiple tools, and addressing cyber crime complaints while updating details on the MHA Cyber crime portal.
Required Qualifications
- Experience in fraud monitoring
- Good communication skills
- Analytical skills
- Proficient in reporting tools
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