ANALISTA DE RELACIONAMENTO JR

Conduct client support for low-complexity insurance benefit portfolios through in-person, telephone, and digital channels. Clarify coverage details for both secured and non-secured benefits and assist with reimbursement requests for out-of-network expenses. Execute market studies by gathering data for renewal quotations and compile sinistrality reports using quantitative and qualitative data analysis. Map process flows to identify improvement opportunities and suggest continuous service enhancements. Requires a degree in Administration or HR, basic to intermediate Excel skills, and knowledge of ANS legislation. The role focuses on health, dental, and life insurance products within the Sul América team.