Analista de Recuperación de Cartera (Riesgos)

Manage a portfolio of delinquent clients by establishing close communication to determine payment causes, financial status, and trends. Negotiate payment plans, extensions, and restructuring agreements while coordinating with legal teams and internal areas to minimize financial impact. Formalize approvals, ensure correct system registration, and apply monthly payments and security deposits. Prepare internal recovery reports, escalate high-risk cases proactively, and conduct client visits to manage collection efforts. Report collection status for assigned accounts.