Analista de Qualidade Júnior - QA (Remoto)

Execute manual and automated test scenarios for chatbots, including user interface and API testing. Create end-to-end test cases, document test evidence, and generate detailed bug reports with metrics to drive continuous improvement. Map business rules, establish quality vision for the team, and build automation projects. Ensure all deliverables meet quality standards through precise documentation for homologation. This role supports the Zenvia Customer Cloud team, which serves over 10,000 clients across Latin America by revolutionizing customer experience through AI-driven solutions.