ANALISTA DE OPERAÇÕES PL

Execute daily operational movements for insurable and non-insurable benefits, including inclusion, exclusion, alteration, and upgrades, via operator and insurer portals. Process billing kit submissions and verify all data within files to ensure accurate processing and secure client delivery. Review received documents for contradictions, gaps, errors, and outdated information to prevent business and client losses. Maintain records of all movements and provide humanized support to clarify billing and allocation inquiries. Evaluate dependents reaching majority age for exclusion processing based on insurer reports. Identify process improvement opportunities through workflow mapping and suggest continuous performance enhancements.