Analista de Inside Sales Pl

Conduct B2B sales and prospecting from initial contact to closure with new leads and active clients. Provide consultative service by identifying needs, answering questions, and recommending solutions across all channels. Manage demands and tickets by receiving requests, resolving issues, handling complaints, and registering service orders in operational systems. Track and achieve monthly, quarterly, and annual sales targets. Coordinate with operational teams to ensure contractual SLA compliance and handle emergency responses.