Analista BackOffice Jr (Jurídico) - SP

Conduct initial triage and analysis of legal demands via internal systems, emails, or official channels. Classify requests and documents to ensure correct routing within the determination workflow, identifying whether cases are civil, labor, consumer, or other. Direct cases to responsible areas while guaranteeing adherence to established deadlines and SLAs. Update internal systems with precise and complete information regarding all completed attendances. Ensure proper direction of cases according to technical and operational criteria to maintain process agility and regulatory compliance.