ANALISTA ATENDIMENTO SR - LAURO DE FREITAS/BA

Coordinate academic and administrative support for course coordinators, students, and teachers, ensuring smooth processes from enrollment to graduation. Conduct in-person student assistance for active and legacy learners, while registering all interactions in the PAD system. Provide technical support to faculty on institutional management systems, track classroom organization and resource availability, and manage room assignments. Support event logistics, including coffee breaks and operational needs, and handle procurement for visiting teachers' travel and accommodation. Process student grades and attendance, open support tickets for grade entries, and manage faculty contract signatures and invoice submissions. Maintain teacher registration records in Cosmos and create informational WhatsApp groups for class updates.