American Girl NYC - Cafe Lead (FT/Benefitted)
$41,600–$49,920 year
On-siteNew York City, New York, United States or New York, United States
New York City, New York, United States or New York, United StatesOn-siteFull Time$41,600–$49,920 yearSenior LevelEnterprise
Full TimeSenior LevelEnterprise
Job Summary
Oversee daily restaurant operations at the American Girl NYC location, including staffing, hiring, coaching, purchasing, inventory, and maintaining food/beverage service and safety standards. Assist the Restaurant Manager in achieving revenue and expense goals while ensuring customer satisfaction and resolving service issues. Maintain food quality consistency, manage special dietary needs, and troubleshoot operational issues involving kitchen equipment, Zomato, POS, and InfoGenesis systems. Work flexible shifts including nights, weekends, and holidays.
Required Qualifications
- Ability to perform diverse physical tasks, including constant walking and standing, and some heavy lifting (up to 50 lbs.)
- Ability to work a flexible schedule including nights, weekends, and holidays
Desired Qualifications
- Restaurant experience in a high-volume, fast-paced environment, with both front and back of house operations exposure, preferred
- Experience working with children, preferred
- Current State Sanitation Certification, ServSafe, and Safe Alcohol Consumption Certification, preferred
- Strong working knowledge of Eatec system, Microsoft Office (Word, Excel, and Outlook), InfoGenesis/Universal Desktop, Zomato reservation systems, JTech paging system, POS systems, inventory systems, and basic office equipment (copiers and fax), preferred
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