Amenity Services Coordinator
On-siteDistrict of Columbia, United States
Job Summary
Coordinate day-to-day amenity, workplace, and tenant services including logistics, audio/visual support, and technology troubleshooting. Manage time-sensitive requests for meetings and events while serving as the primary point of contact for service delivery. Develop operational procedures, maintain service documentation, and track deliverables to ensure timely resolution of customer needs. Coordinate with multiple vendors and internal stakeholders to streamline service operations and identify opportunities for efficiency improvements. Prepare reports and guides supporting workplace services and participate in related training initiatives. This role supports the Government Accountability Office's mission to improve federal government performance and transparency.
Required Qualifications
- Public Trust clearance
- Four years of logistics, tenant services, concierge, a/v & technology, workplace services support
- Experience coordinating multiple organizations and time-sensitive actions
- Strong documentation and customer service skills
- Bachelors Degree
- 100% on-site work
- Reside within a reasonable commuting distance of GAO Headquarters, Washington, DC
- Ability to reliably report on-site as required
- Availability during core business hours of 8:00am-5:0pm
- Availability for additional working hours scheduled outside of core hours
- US citizenship
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