Ambulatory Triage Registered Nurse (RN) - Pediatrics
On-siteNew London, New Hampshire, United States
Job Summary
Provide timely and appropriate triage of phone calls including care advice and recommendations per protocols. Perform detailed evaluation of patient symptoms and provide appropriate medical advice on treating symptoms and/or recommendations for escalating treatment via telephone using established procedures and protocols. Complete all required paperwork and documents care rendered in all appropriate locations that is clear and concise for providers. Book same day appointments into practice specific schedules per protocols. Follow established procedures and protocols, and completes accurate and efficient documentation for each telephone triage encounter using appropriate internal and external resources. Escalate any potential problems to the appropriate supervisor. Maintain confidentiality standards when handling and processing records while working in a fast-paced environment handling a varied number of calls per day.
Required Qualifications
- Valid Registered Nurse license with NH eligibility
- Ability to effectively operate electronic health record software
- Ability to utilize the nursing process in providing patient care
- Ability to effectively document patient information and the nursing process
- Ability to effectively operate a variety of Microsoft Office, Outlook DH applications
- Demonstrate necessary competencies for specific jobs
- Knowledge of departmental/organizational emergency preparedness procedures
- Ability to effectively use the DH/NLH intranet to access the policies and procedures
- Ability to work in a fast paced, multi-tasking medical office
- Consistently display professional, ethical, standards of care
- Knowledge of and ability to apply the principles of evidenced based nursing care
- Minimum of 3-5 years successful RN Practice with adult and pediatric populations
- Primary care or emergency department triage background
- Experience in customer service within the health/medical industry
- Graduation from an accredited school of nursing
- Licensed RN with NH eligibility
- (BLS) Basic Life Support within 30 days
Desired Qualifications
- Prior triage experience
- Bachelor of Science in Nursing
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