Ambulatory Service Rep, Pediatrics Clinic, Per Diem, Days
$43,555–$60,882 year
On-siteWorcester, Massachusetts, United States
Job Summary
Greet and verify patients for scheduled and urgent care appointments, collect co-payments, and obtain consent signatures. Assess patient needs for financial counseling, interpreter services, and social referrals while directing phone calls and connecting callers to providers. Schedule urgent care and treatment appointments, manage prior authorizations, and scrub patient encounter information for electronic submission. Review billing discrepancy reports, maintain accurate records, and prepare special reports for clinicians. Comply with departmental policies and health safety regulations while performing clerical duties such as data entry and faxing.
Required Qualifications
- High School Diploma
- 3 years of related experience
- Ability to use specialized applications software and computer systems
- Multifunctional ability
- Ability to work under stressful situations
- Professional behavior
- Excellent communication and human relations skills
- Ability to be available for weekends (Saturday and Sunday)
- Ability to work Monday through Friday
- Ability to work 8hr shifts
- Ability to work 7:30am-5:30pm
- Day shift availability
- Ability to lift (implied by physical demands of patient care environment, though not explicitly quantified as a hard requirement in the text, the text states 'Position requires work indoors in a patient care environment' and 'Work is considered sedentary' - strictly following the text, no explicit lifting weight is mandated as a required trait, so dropped to avoid invention)
- Ability to comply with health and safety regulations
Desired Qualifications
- Associate's or Bachelor's degree
- Knowledge of business office procedures
- Knowledge of medical terminology/procedures
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