Ambulatory Service Rep, Neurology Clinic, 32 Hour, Days

Greet patients and visitors for scheduled and urgent care appointments, verify demographic and insurance information, and collect co-payments. Assess patient needs for financial counseling, interpreter services, or social work referrals, and direct phone calls to providers or take messages. Schedule urgent care appointments, coordinate treatment by multiple providers, and arrange associated tests and procedures according to established guidelines. Prioritize appointments to foster optimum patient care and efficient utilization of clinical staff. Comply with referral management regulations, obtain prior authorizations, and verify eligibility for procedures. Maintain accurate records, logs, and charges, and perform related administrative duties such as data entry, faxing, and preparing reports. Submit Patient Encounter information electronically and reconcile daily co-payment totals.