Ambulatory Service Rep II - Outpatient Orthopedic Surgery Clinic

Ambulatory Services Representative II in an Outpatient Orthopedic Surgery Clinic at the West Campus location; provides first-contact patient/customer service, checks in patients, performs registration, orients to virtual visit processes, communicates appointment details, coordinates scheduling, and supports non-financial aspects of patient flow. Responsibilities include managing patient forms, guiding patients through clinic processes, coordinating with providers and staff, handling referrals and deposits, ensuring accurate appointment status updates, and assisting licensed staff with non-financial admission tasks, insurance/billing reconciliation, and room management. Requires high school diploma/GED and 2 years of customer service or healthcare-related clerical experience.