Ambulatory Practice Coordinator I - SSMC

Process patient appointments, schedule follow-ups, and coordinate physician schedules by communicating requests for changes to scheduling staff. Greet and acknowledge patients and visitors professionally, answer telephones by the third ring, and monitor patient flow throughout the day. Manage daily office functions including faxing, calling for outside records, processing forms, and obtaining records from external facilities. Utilize Epic EMR and Tiger messaging systems to link appointments across locations and respond to department messages. Complete weekly and monthly assignments according to a rotating schedule while maintaining a high level of concentration and flexibility.